ENPrivacy Policy
International Depot Services Company Limited (IDS) respects the privacy and personal data of customers, business partners, and visitors to https://depotids.com.
This Privacy Policy explains the types of information IDS may collect, how personal data is used, stored, protected, and the rights of individuals whose data is processed when interacting with our website or services.
IDS processes personal data in accordance with applicable Vietnamese laws, including the Personal Data Protection Law and relevant implementing regulations.
1. Information We Collect
When customers contact IDS or submit inquiries through our website, we may collect information necessary to respond and provide assistance.
This information may include names, telephone numbers, email addresses, company names, inquiry subjects, and message contents.
For technical service inquiries, IDS may also receive ISO Tank identification details, previous cargo information, equipment conditions, and documents submitted by customers.
Where individuals apply for employment, the information collected may include contact details, employment history, qualifications, and information contained in application documents.
Depending on the technologies implemented, the website may also collect certain technical information, such as IP addresses, browser types, access times, and cookie-related data.
IDS collects and processes personal data only to the extent necessary for disclosed purposes and on an appropriate legal basis.
2. How We Use Information
IDS uses collected information to respond to inquiries, provide consultation, prepare quotations, and coordinate ISO Tank depot services.
Information may also be used to verify transactions, provide customer support, address feedback, manage service records, and fulfill applicable legal obligations.
Employment application information is used to assess candidates and communicate during recruitment processes.
Where IDS introduces optional marketing communications, newsletters, or promotional information unrelated to an existing service request, personal data will be processed based on consent or another appropriate legal basis as required by law.
IDS does not process personal data for purposes incompatible with those disclosed unless the applicable legal requirements have been satisfied.
3. Information Sharing and Disclosure
IDS limits access to personal data to authorized personnel, departments, and service providers with a legitimate need to process the information.
Where necessary, information may be shared with website infrastructure providers, data hosting services, technology vendors, or partners involved in delivering contracted services, subject to appropriate arrangements.
Personal data sharing must serve a lawful purpose and be subject to relevant confidentiality and data protection requirements.
IDS may also disclose information to competent authorities where legally required.
IDS does not intend to sell customer personal data to third parties for the purpose of trading personal information.
4. Data Retention and Security
IDS retains personal data for as long as reasonably necessary to fulfill the relevant processing purposes, maintain service records, or comply with applicable legal retention obligations.
When personal data is no longer required and there is no legal obligation to retain it, IDS will delete, destroy, or otherwise handle the data as required by law.
IDS aims to implement appropriate technical and organizational safeguards to reduce the risks of unauthorized access, misuse, loss, or disclosure.
However, no technology system can eliminate all security risks. In the event of a personal data incident, IDS will assess the circumstances and take the necessary actions and notifications required by applicable law.
5. Personal Data Rights
Individuals have rights regarding their personal data under applicable law, including the right to be informed about data processing, to give or withdraw consent where applicable, and to access, correct, or request deletion of their information.
Other rights may include requesting processing restrictions, objecting to certain processing activities, or submitting complaints concerning personal data.
To exercise these rights, individuals may contact IDS at isotank.depot@idscom.co and describe their request.
IDS may need to verify the identity or authority of the requester before taking action to protect personal information from unauthorized disclosure.
Requests will be reviewed and addressed according to applicable legal conditions, timelines, and exceptions.
6. Cookies and Tracking Technologies
Cookies are small data files that may be stored on a user's device when visiting a website. Depending on the website configuration, cookies may support essential functionality, remember preferences, or assist with website analytics.
If IDS uses non-essential analytics, advertising cookies, or tracking technologies, the website will provide information and appropriate user choices as required by law.
Users may manage cookie settings through their browsers or any cookie management tools made available on the website.
Disabling certain essential cookies may affect website functionality.
7. Third-Party Websites and Services
The IDS website may contain links to maps, social media platforms, or other websites operated by third parties.
When users access these services, their information may be subject to the privacy policies of the relevant third-party providers.
IDS encourages users to review these policies before submitting personal data through external platforms.
If IDS processes personal data through arrangements involving cross-border data transfers, it will comply with the corresponding legal requirements.
8. Privacy Policy Updates
IDS may revise this Privacy Policy to reflect changes in its services, data processing technologies, or legal requirements.
Updated versions will be published on the website together with the applicable effective date. Changes requiring separate notification or renewed consent will be handled according to applicable law.
9. Contact Information
For questions about this Privacy Policy or requests concerning personal data rights, please contact:
INTERNATIONAL DEPOT SERVICES COMPANY LIMITED
Tax Code: 3502521393
Address: Lot K1-1, D3 Street, Phu My II Expanded Industrial Zone, Tan Phuoc Ward, Ho Chi Minh City, Vietnam.
Hotline: +84 96 991 5108
Email: isotank.depot@idscom.co
Website: https://depotids.co